Refund or toy transfer to another character

[toxictalk]

Hello,
I have bought https://www.wowhead.com/item=122304/fandrals-seed-pouch for 176 tokens in the in-game shop on my mage character and I cannot use the item because it can be used only on druid. I cannot send the item to my druid character because its soulbound. Can the item be transferred to my druid character or can i get refund and buy the item again on my druid char. I cannot do anything with item right now and i want to use so i can play with it.
Mage character: Valthir
Druid character: Vaelara
Thanks in advance!

 

[Agis]

Hello. I did a full refund. Please check your account. If you are online with the character - you have to do a full relog