1 months premium not be activated

[maodie]

hi,i costed 500tokens to buy 1month premium and theres only 1hour+ time left,but i didnt relog game. few hours later i found 30days time didnt been activated

 

[maodie]

hi,i costed 500tokens to buy 1month premium and theres only 1hour+ time left,but i didnt relog game. few hours later i found 30days time didnt been activated

realm x100
character lock 清扬/dh 黄宗洛

 

[Agis]

Hello. Did anything change after full relog?

 

[maodie]

Hello. Did anything change after full relog?

not yet,it looks normal and i buy 30days premium once again.it still shows 29days left not 59days

 

[Agis]

What exactly do you want? To get tokens back for 30 days or to get 59 days as it should be?

 

[maodie]

What exactly do you want? To get tokens back for 30 days or to get 59 days as it should be?

hey man,i didnt lie and dont want disturb you，my choose is to get tokens back ,thanks

 

[Agis]

No problem, I will connect to developers. Will be back within 24-48 hours

 

[Agis]

Done please check

 

[maodie]

Done please check

received,