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artifact trait level decreased, please help


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#1
ВНЕ САЙТА   alex020381

alex020381

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After the server crashed at 9 PM,Sep/25/2017 GMT+8,

I noticed my artifact weapons were sent back to me from the mail box,

when I get back online same day around 11:15PM,

I found Artifact trait level was down graded from level 80 -> 13,

it stays the same 

Picture was in this site,REPORT ID : 00023 

[http://int.forum.uwow.biz/index.php?/topic/42-bug-report-translation/]



#2
ВНЕ САЙТА   Agis

Agis

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Hello, what's your nickname?



#3
ВНЕ САЙТА   alex020381

alex020381

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Hello, what's your nickname?

HI,I nickname is 暗夜之賊



#4
ВНЕ САЙТА   Agis

Agis

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Sorry, forgot one more question. Was your artefact level donated?



#5
ВНЕ САЙТА   alex020381

alex020381

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Sorry, forgot one more question. Was your artefact level donated?

I buy artifact level from 41 to 80.



#6
ВНЕ САЙТА   alex020381

alex020381

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I buy artifact level from 41 to 80.



#7
ВНЕ САЙТА   Agis

Agis

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Understood. I've passed information to Blackmanos He will return coins to your control panel within 72 hours. I won't close this topic until you get coins.



#8
ВНЕ САЙТА   alex020381

alex020381

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Understood. I've passed information to Blackmanos He will return coins to your control panel within 72 hours. I won't close this topic until you get coins.

Thank you very much for your help



#9
ВНЕ САЙТА   Agis

Agis

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Did you receive coins? Blackmanos has sent coin yesterday.



#10
ВНЕ САЙТА   alex020381

alex020381

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Did you receive coins? Blackmanos has sent coin yesterday.

Yes,I receive coins

Thank you






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